Refund policy

No Return & No Exchange Policy

At Shivam Collections, we take pride in offering high-quality, handcrafted jewelry for our valued customers.

Please note: All sales are final. We do not accept returns, exchanges, or cancellations once an order is placed.

Why this policy?
    •    Each piece is carefully made and inspected to meet our quality standards.
    •    Jewelry can be delicate and may be damaged if returned.
    •    Personalized or customized items cannot be resold.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 12 hours of receiving your order. We will review the issue and, at our discretion, offer a replacement or store credit. Please provide photos of the damage when contacting us.

Shipping Issues

We are not responsible for packages lost due to incorrect shipping addresses. Please ensure your address is accurate when placing your order.

By purchasing from Shivam Collections, you agree to this No Return, No Exchange policy.